China life insurance sales misleading complaint

As the financial services industry in the complaints were "disastrous", sales questions such as repudiation, Yin and Yang of misleading, insurance policy always over the insuindustry, as a result of disputes is therefore endless. Shanghai Lady recently to the King of the economic information daily reporter said she was misled by marketing personnel of a company insurance product purchased does not suit your experience, expert advice, consumers should master the knowledge of insurance if the insured and the insurance company after a dispute, consumers should actively negotiate with insurance companies, may seek arbitration or judicial assistance if necessary, to safeguard their interests. 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If you choose to surrender now, you had $ 30,000 investment, only to come back to $ 25101.55. Wang said that she was buying this insurance product, because salesman small weeks when he introduced the product, buy hongxin endowment insurance better than the deposit Bank, high interest rates, there is no risk, no tax, can break out the money for three years, have much higher interest than bank after five years. "Small weeks continued to say that the money used to buy this insurance is much more cost-effective than banks, to hurry up and buy, or not buy. "Ms Wang recalls," I do not understand, think insurance companies than money in the bank guarantee, interest was much higher, which bought hongxin endowment insurance. "Reporter lookup Chinese Shou official website on country Shou Hongxin co-existence insurance (dividends type) of description, found has" each 3 years get insurance amount of 9% of return income "," in you 80 longevity Shi, also can get 1.5 times times insurance amount of birthday gold ", describes, contract of insurance during is for contract force of day up to was insurer years full 80 years of years force corresponds day check. "To me truthfully if she is introduced to the daughter is 80 to take out words, I was in any case would not buy such insurance", Lady Wang was angry about this "I talk to her very clearly the intention of, this money is used in the future for his daughter to read. "According to Wang introduced, small week introduce insurance products at that time, neither produce outreach card, nor does it produce promotional materials and terms of the contract, insurance policy when they are completing her, but usually only after China life telephone return sent to insurance contracts. "Xiao Zhou said China life insurance company is doing," Wang said. Similarly, Lady Wang's friends also encounter this situation. February 2010, also in small week with the introduction of China life insurance salesman named China purchased a happy life annuity insurance product. According to the contract, standard premium of $ 10,000, pay period of 5 years. According to the contract, if now would like to surrender, can only get $ 11,900, principal losses by about half. Today, the leaf lady referred to this matter is still too late for regrets: "small weeks when he introduced a happy life, repeatedly stressed that desirable at any time after five years of insurance, income significantly higher than Bank; and said this is the best of China to sell a product, is about to stop sales, if I do not buy lost life is one of the best investment opportunities. "Ye said. In fact, China happy life annuity insurance (participating) time from the date of entry into force of the contract of insurance to insured persons over 75 years of years until the date corresponding to the entry into force. Insurance contract provisions, at any time before the age of 75 of the insured took out are part of a surrender, can only get back to the cash value. "At the small weeks did not mention the cash value or surrender all about it," Miss IP believed that policies designed as complex as the hieroglyphics of the insurance companies, most of us simply don't understand, can only let the salesman explained. Insurance companies: insufficient evidence of misleading Lady Wang ladies think it was because sales of small and leaf week in violation of relevant provisions in the sales process, undermines their rights, it was launched in May this year to the Insurance Bureau of Shanghai and China life insurance company Shanghai Branch of complaints. Jiangning road, Shanghai, China life insurance branch of Marketing Department has two staff members to receive their complaints, but the reply to Ms WONG is more discontent. "They think small weeks when the exhibition industry in addition to attitude's a little problem, insufficient evidence of misleading. "The King said. According to Wang introduced, reception staff for a small weekly show outreach card at the exhibition industry is never questioned, reply was: "your children in the schools there require teachers to produce teacher certification? If not, small weeks don't produce outreach card not wrong. "However, and according to the China insurance regulatory Commission published regulations on the basic service of the life insurance business, insurance sales through face-to-face sales of insurance products, should be producing exhibition industry work permit or certificate and other documents. Ms WONG and Ms complaint small weeks at promotion insurance products are not produced promotional materials, concealment and important circumstances related to the insurance contract, on the important content of the contract as a cash value, surrender, disclaimer makes clear. Meanwhile, exaggerated profit insurance of financial function and the return on investment, leading to policyholders considerable misunderstanding. Not completely fulfil the obligation to policyholders, violates the right of insured. Receptionist's reply was: "(produce relevant information) that there is no need, because all of the terms when the contract will have, when the insured is not given. For important contracts with, they say, small weeks can be said, can not say, contract to you, you can look at it. "In fact, according to the China insurance regulatory Commission published life insurance new product information disclosure management rules, insurance companies selling new products should be produced to the insured person description of insurance terms,. Clear in the regulations on administration of insurance marketing, insurance marketing and sales dividends insurance and investment-linked insurance, universal insurance of new products, should clearly inform the customer of such products costs deducted, prompting the investment risks of buying such products. At press, China life insurance has not responded on the matter. NewPolitical spectrum out of the sales force to-spec "to hurry up and buy, or not buy", "stop sales immediately, if you do not buy it, loses its one of the best investment opportunities. "China life insurance salesman small weeks of similar description in Lady's view, belong to the typical" fried sale. " Because of "fried-stop marketing" could lead to a sale of misleading, in the China insurance regulatory Commission recently released the personal insurance company insurance clauses and insurance rates management approach (draft for soliciting opinions), clearly states that "insurers need to strengthen the management of the insurance clauses and insurance rates of usage, not to stop using the insurance clauses and insurance rates advertising hype and sales on behalf of misleading. ", And said that if there is violation of insurance companies, could face a fine, restriction of its business, and even revoked the business licenses of punishment. Sales in China insurance regulatory Commission, recently drafted by the insurance regulatory requirements (draft for soliciting opinions), a clear violation of insurance practitioners sales head of accountability. The draft points out that, when insurance sales person breaches in insurance sales activities, insurance companies, the company's senior management, directly responsible to the competent will bear joint and several liability. In accordance with the regulations, insurance companies and insurance agencies on insurance sales staff administered by the breach, by the insurance regulatory agency ordered corrective action and given a warning, fine at below $ 10,000; its supervisors and other personnel directly responsible for warning, and to a fine below $ 10,000. Illegal sales despite repeated prohibition, how to strengthen the management of insurance sales in China, protect the legitimate interests of the policyholder, the insured, has been a troubled insurance industry issues. Experts believe that consumers should master the knowledge of insurance if the insured and the insurance company after a dispute, first of all, consumers may consult with the insurance company reconciliation; if you cannot resolve the problem, also requested the mediation of the Consumer Council, also may be submitted to arbitration the arbitration, if necessary, to bring proceedings before a court. (function(){varobj=null;if(document.getElementById('page2011nav')){obj=document.getElementById('page2011nav');} elseif(document.getElementById('arctTailMark')){obj=document.getElementById('arctTailMark');} if(obj!=null){varstr='';try{varoo=obj.previousSibling;while(oo.nodeType!=1|| oo.innerHTML.replace(/\s|\u3000/g,'').length==0){oo=oo.previousSibling;} if(oo.nodeType==1&&oo.tagName.toLowerCase()=='p'){varspan=document.createElement('span');span.innerHTML=str;oo.appendChild(span);}} catch(e){}}})();