Monday, June 13, 2011
Telephone car insurance supervision to increase call time and the number is limited
Chen Tianxiang telephone car insurance still showing a momentum of development in full swing this year, but some irregular sale ensued, regulators also increased telephone car insurance business supervision. The Business Journal recently learned that uti possidetis administration, including the Shenzhen has recently issued related to the area of the property insurance notice requirements specification electric distribution vehicle insurance and outgoing behavior and motor insurance product free gifts and services. It is understood that for regulating electric distribution vehicle insurance calls out ' behavior, regulators require insurance companies obtaining customer information from the legitimate channel shall not be illegal or improper access to citizen's personal information. At the same time, insurance company electric range is limited to the following the PIN-out: first, customers who have purchased insurance products of our company; second, once active inbound, and expressed willingness to insure customers; three is the company's other subsidiaries of the Group of enterprises where the customer, but must have the consent of customers insurance companies use their personal information for proof of insurance sales. In addition to the above three circumstances, not to other customers call out. Scope of insurance company customers who send promotional messages should also comply with the above requirements. Recommended reading insurance weekly: increased warehouse investment over 30,000,000,004 months insurance funded deposits moved near billions of cast even insurance May then case Waterloo income differentiation country life cast even insurance success escape top 5 name foreign executives joined China peace Qian May Beijing insurance intermediary was penalty million history with shares mass insurance holding 20% Qiming: shocks city in the how mining Daniel unit Meanwhile, for call out time and call out number, part area of insurance company electric pin call out time was qualified for every day 8:00 to 20:00, other time shall not for call out; on for had three times call are is not answer or refused answer of customer, insurance company in day shall not again call; on customer clear said does not insured or refused continues to received listen to phone of, should entry prohibited call list, in a years within shall not again nuisance. And for car insurance electric pin process in the has been exists of products included gift and the service of behavior, part area supervision sector requirements insurance company should strictly implementation by China insurance regulatory Commission approved of electric pin dedicated products terms rates, shall not given or commitment given policyholders, and was insurer insurance contract conventions yiwai of other interests, including but does not limited to cash or cash equivalents, and real,; insurance company does not to electric pin products bearing insurance groups business, shall not to relief travel tax, and form vehicles model, and change seat number, way disguised change premium rate; insurance company for electric pin customer provides and insurance contract directly related of, and reasonable and necessary of service Shi, should while commitment on by other sales channel purchase the company car insurance of customer provides same of service; insurance company for phone sales Shi, can in and itself service ability and operating management level phase adaptation of Foundation Shang for service commitment. Companies should profoundly understand the service commitment is of a contractual nature, no misleading promises, false promises or commitments not implemented, ensure that all service commitments are implemented. In addition, regulators in some areas also require insurance companies to establish product promotion programmes including advertising and marketing budget, promotional material, advertising, advertising channels and frequencies in the language and PIN seating materials such as personnel incentive policies, should be reported within 10 business days after the programme formulation of Insurance Bureau. Programme contents subject to change or new items, should also carry out for the record program, and the content is obviously not appropriate, regulatory authorities have the right to require the company to adjust or suspended.