Thursday, June 9, 2011
Property to check the insurance claims insurance fees on all channels customers transparent
In October 2009, the China insurance regulatory Commission issued the China insurance regulatory Commission on establishing a property insurance claims information customer independent query system of the programme of work, property and casualty insurance industry underwriting claims information customer independent query system was officially launched. The end of 2010, automobile insurance underwriting independent claims information query system. Recently, the insurance of the securities market weekly reporter learned from the industry-related channels, in March this year China insurance regulatory Commission, to the casualty company issued the Declaration on the further perfection of property insurance claim notice of information-customer main query system (draft for soliciting opinions) (hereinafter referred to as the draft) requirements companies May 30 property and casualty insurance industry insurance queries. Recommended reading insurance weekly: increased warehouse investment over 30,000,000,004 months insurance funded deposits moved near billions of cast even insurance May then case Waterloo income differentiation country life cast even insurance success escape top 5 name foreign executives joined China peace Qian May Beijing insurance intermediary was penalty million history with shares mass insurance holding 20% Qiming: shocks city in the how mining Daniel unit implementation full insurance species query 2010 end, China insurance regulatory Commission about sector heads on promote property insurance company established bearing insurance claims information customer independent query system answer reporter asked Shi has said, this year under work plan, information query system will gradually promotion to property insurance each insurance species. It is reported that in March this year, China insurance regulatory Commission issued the draft to the property insurance companies, requires the company to achieve before May 30, 2011 property insurance industry insurance queries. Insurance business (energy, aviation, aerospace) not included in the query. Of which: non-motor insurance queries content should at least include the following query project: policy basic information, including information, insurance policy number, applicant, insured and insurance liability during the start time and amount of insurance-insurance, general insurance, the total premium amount; policy status, means the policy currently valid for a period, expire, surrendered status. Payment information, premiums paid amount, the date of payment or payment schedule; channel information, including channel, agency name or agent name, fees, payment methods, payment object; corrected information and claims information. Claims information including informants reported name, policy number, reporting time, number, time of chuxian, the Accident Place, case status, compensation is paid. If compensation has been paid, compensation has been paid should be displayed; if compensation is not paid, should prompt the company the compensation received formalities as soon as possible. Accident insurance query refer to the standards of personal accident insurance business (insurance regulatory Commission (2009), 91st) do so. Under the draft law, autonomous non-insured vehicle insurance claims information query after May 30 entered the implementation stage. Car insurance channel fees transparent and to previously established automobile insurance underwriting independent claims information query system, you need to increase the business channel (personal agents, professional agents, and agent), name or agent on the agent name, fees, payments, and more. Vehicle insurance fees vicious competition has been one of the industry's ills. Related media reports in recent days, Shanghai automobile business insurance fees 15% self-discipline of ceiling fall. There is a well-known insurance company directly to the insurance company commercial vehicle insurance fees at least 25%, ensure that the business provides about $ 3 million per month. In fact, senior industry sources, even if the insurance companies pay fees according to 15% standard on the book, but in practice, false expenditures where the intermediary business of great; insurance companies use Conference fees, activation fees, advertising fees on behalf of Commission was extremely widespread in disguise. Join the business channel fees automobile insurance underwriting independent claims information query system, State insurance underwriting claims information independent of the Department of information technology project leader query system, which increases the transparency of information, on the whole. Not only for the customer to identify the purchase channel authenticity query basis, but also provides a query basis for regulators to verify the information. 35 companies perform well then, what about the implementation of the draft? Reporters access to the property insurance company official website, funded in the current 35 basic property insurance companies to check the full insurance. Under normal circumstances, the company will query system is divided into non-car insurance car insurance query, the query into two parts, or motor insurance queries, health insurance, property insurance queries in three parts, and some companies have also been increases on this basis the generic query, such as casualty in the Bohai Sea. In fact, not only in the area of property insurance, insurance claims information customers gradually establish and improve the main query system, life insurance policy inquiry and other online services have continued to emerge and become some new companies a means to enter the market. For example, in 2009 set up a century of life launched "a platform" service platform, artificial consolidation achieved 24 hour telephone service, instant SMS alert service, electronic mail services, electronic services, such as online customer service of the notice of 24 major online services. Group insurance claims you can learn online query system for customer self-claims before the audit, audit, regular transfer in, transfer to the account at all stages of the specific content, individual users can also clear the query social security for payment of insurance, pays the amount, the insurance company for payment amount, details such as payment details and proportionately cause. "After all is a service of insurance, service capability is increasingly the core competitiveness of insurance companies. "Emerging as consensus in the industry.